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Frequently asked questions
General Questions
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Content Creators
Is the demo free of charge?
Yes, the demo is free of charge.
How long does the demo last?
The demo will typically last 30-60 minutes.
Who will be conducting the demo?
A Redflag AI piracy expert will be conducting the demo, providing you with in-depth insights and guidance.
Can I invite colleagues to join the demo?
Yes, you are welcome to invite colleagues to join the demo. We encourage team participation to ensure everyone gets the most out of the experience.
What can I expect during the demo?
During the demo, a Redflag AI piracy expert will guide you through our platform's features and capabilities. We'll begin by discussing how piracy is affecting your company to tailor the demo to your specific needs. You'll then see how our AI-driven solutions work in real-time to protect your content and learn how Redflag AI can help address your unique challenges.
Do I need to prepare anything before the demo?
No preparation is required before the demo. However, if you have specific concerns or examples of how piracy is impacting your company, it can be helpful to have those ready for discussion. This will allow us to tailor the demo more effectively to your needs.
Can the demo be tailored to my specific needs/industry?
We'll focus on the areas most relevant to your business, ensuring that the demo addresses the unique challenges and opportunities you're facing in combating piracy and copyright infringement.
What happens after the demo?
After the demo, our team will follow up with you to discuss any questions or concerns you may have. We'll also explore how Redflag AI can be integrated into your existing workflows to best address your specific needs. If you're interested, we can then discuss next steps, including potential customization, pricing options, and a trial period.
Can you shut down unauthorized streams while a game or event is still live?
The cyclops system does not add any perceivable latency to your streams.
Which types of watermarking do you offer?
We offer both forensic watermarking (for tracing leaks back to individual users or accounts and shutting them down in near-real-time) and distributor watermarking (for identifying which downstream partners and broadcasters have the most leaks).
Do I have to find the unauthorized streams on my own (or pay a third-party service) to take advantage of this solution?
No. We have a fleet of web crawlers that identifies unauthorized streams in real-time and traces the leaks back to the source.
Can I embed this solution into my existing media delivery workflow if I have a unique set of requirements?
Yes. We offer an “embeddable” integration in addition to our hosted SaaS platform option.
Are you integrated with the major Content Delivery Networks (CDNs)?
Yes. Please contact us for a full list of supported CDNs.
Can you help reduce CDN leeching?
Yes. Our solution provides enhanced security and request monitoring to identify instances of CDN leeching.
Will this add latency to my stream?
The cyclops system does not add any perceivable latency to your streams.
What CDNS do you work with?
We have integrated or are actively working on integrations with all major CDNs.
How long is the integration process?
Exchanging the information needed to facilitate your coverage typically requires around a 1 week turnaround.
Do you find the pirate sites or do I need to supply them?
Redflag automatically finds a wide range of live streaming piracy sites, and continuously updates our internal lists, however if there are particular sites that are important to your business feel free to provide us a list and we will add them within 2-4 weeks of request.
How many concurrent pirating sites can you monitor?
Our automated system adds new piracy domains to a core database of over 10,000 sites as they are detected, so there is no hard limit on how many concurrent sites can be monitored.
Does this replace my need for DRM and proper authentication?
No! Cyclops is designed specifically to work on top of existing best practices. It works to ensure that no authenticated user will be able to leak your content for more than 5 mins, however it is important to secure the alternative pathways for pirates to gain access.
Redflag is an industry leader and has helped many large brands secure their content and we would be happy to audit your live stream architecture and secure any leaks.
How many concurrent users can you support/monitor?
The only limitation here is that we have a somewhat accurate estimate of the total concurrent sessions you're expecting per stream. This should be an upper bound number.
What is your time to kill a live piracy stream?
We provide an industry leading time to kill that can be as low as 3.5 minutes. Meaning that within 3.5 minutes of your stream going live on a pirate site, it is shut down, replaced with alternate content, or simply reported to you for awareness and monitoring.
Which sites and platforms do you scan for copyright infringements?
We scan thousands of piracy sites (including torrent sites), as well as all of the major social media platforms, including YouTube, Instagram, Facebook, TikTok, and Telegram. Further, we can scan major Ecommerce sites, such as Amazon, eBay, FlipKart, and Tokopedia.
Are you a member of Google’s Trusted Copyright Removal Program?
Yes.
Are you a Cloudflare Trusted Reporter?
Yes.
Can you help with the removal of infringing content from Google and Bing search results?
Yes. We can process thousands of search engine delisting requests per day to Google and Bing, making it significantly harder for users to find or discover infringing content.
Will I have access to reporting and analytics?
Yes. Our platform provides comprehensive reporting and metrics related to new detections, takedown requests, site and platform compliance, social media engagement, and more.
Which sites and platforms do you scan for copyright infringements?
We scan thousands of piracy sites (including torrent sites), as well as all of the major social media platforms, including YouTube, Instagram, Facebook, TikTok, and Telegram.
Are you a member of Google’s Trusted Copyright Removal Program?
Yes.
Are you a Cloudflare Trusted Reporter?
Yes.
Can you help with the removal of infringing content from Google and Bing search results?
Yes. We can process thousands of search engine delisting requests per day to Google and Bing, making it significantly harder for users to find or discover infringing content.
Will I have access to reporting and analytics?
Yes. Our platform provides comprehensive reporting and metrics related to new detections, takedown requests, site and platform compliance, social media engagement, and more.
Which platforms do you scan for unauthorized reposting of my content?
We can scan all of the major social media platforms, including YouTube, Instagram, Facebook, TikTok, and Telegram.
Can you help with the removal of infringing content from Google and Bing search results?
Yes. We can process thousands of search engine delisting requests per day to Google and Bing, making it significantly harder for users to find or discover infringing content.
If I find infringements on my own, can I use your platform to automate the DMCA takedown request process?
Absolutely. You can upload infringements into the platform and let our system take care of the takedown requests for you.
Will I have access to reporting and analytics?
Yes. Our platform provides comprehensive reporting and metrics related to new detections, takedown requests, site and platform compliance, social media engagement, and more.
